Our Policy

Terms and Conditions

Copyright

Advantage Electronics reserves the right to edit, revise, or update the Terms and Conditions to which you are bound.

It is implied that all content available on this site is copyrighted property and may not be use without prior written consent of Advantage Electronics.

Advantage Electronics and the Advantage Electronics logo are trademarks of Advantage Electronics and may not be used without prior written consent. All other logos represented on this site are the property of their respective owner.

Images of people contained on this site were granted permission by the individual and is the property of Advantage Electronics. Your use of these pictures are strictly prohibited.

Advantage Electronics reserves the right to protect its intellectual property rights to the fullest extent of the law.

Sales

Buyers agree that any order or requests placed with Advantage Electronics is in acceptance, acknowledgement, and accordance of all terms and conditions.

Unless stated, seller’s prices do not include freight, value added, or taxes. These additional fees will be incurred by the buyer at checkout.

Prices are subject to change without notice.

If buyer fails to make payment, Advantage reserves the right to suspend performance. Past due accounts will be subject to a late fee of 1.5% per month. All associated attorney fees and court costs will be incurred by the customer.

Payment

Advantage-electronics accepts Visa, Discover, Mastercard, and American Express as forms of payment. If you experience any technical issues or need more assistance, please contact a representative at our corporate location.

If you are eligible for tax exemption, please complete and provide the appropriate documentation to sales@advantage-electronics.com or fax (865) 945-2036 prior to making purchases

Competitive credit terms applications and documentation must be provided to sales@advantage-electronics.com or fax (865)945-2036 prior to making purchases.

Credit terms application

Liability

Advantage Electronics is not responsible or liable in any way for content omissions or errors within this site. Advantage retains the right to change content at its discretion without prior notice.

This site may contain errors or technical inaccuracies and is provided without warranty.

Links on this site may redirect users to servers belonging to other individuals or organizations. Advantage Electronics does not control or provide warranties for any information provided on other servers.

Privacy Policy

Advantage Electronics takes precautions to conceal your privacy. Information collected will be protected from misuse, theft, or loss. By voluntarily providing your information, you consent to information processing and transfer in and to the U.S. Information provided to us may be used for the following purposes:

Fulfill agreement for which information was collected

Complete orders and requests for products or information

Process credit cards or other forms of payment

Track and confirm orders, returns, or exchanges

Provide quality customer service

Shipping Policy

Products ordered from Advantage Electronics are generally processed within the same business day. Orders received after hours or on non business days will be processed on the following business day.

Shipping fees are to be prepaid by the customer and incurred at the time of shipping.

Don’t want your item(s) shipped? Local in store pickup is available at both locations. Call or visit one of our offices for more information.

Order Policy

Once an order has been placed through Advantage Electronics there is a limited time frame available to cancel or modify your order. We ask that modifications and cancellations be made within one business day of the purchase.

Feel free to email sales@advantage-electronics.com or contact at representative at one of our locations for more assistance.

Return Policy

Items purchased through Advantage Electronics may easily be returned within 30 days of purchase. Returned items must be unopened, in new condition, and include all accessories if applicable. If your returned product(s) is accepted, we will post credit to your Advantage Electronics account within 24 hours from the time we receive the product(s) at one of our distribution centers. If you did not create an account at checkout, store credit will be made available to you.

Defective Items

  • Opened products may only be returned if deemed defective by the manufacturer. If an item is in fact defective, it may be exchanged for the same product at our expense. We will cover the return shipping costs and send a replacement upon the arrival of the defective part.

Wrong Items

  • If you have received the wrong item, please contact a representative for a replacement. If you have ordered the wrong product, let us know and we will work to get the proper materials to you in a timely fashion. A 20% restocking fee may apply.

To request a return through Advantage Electronics’ Return and Exchange Department, email sales@advantage-electronics.com

In order to authorize your return, we will need:

Customer name

Invoice or order number

Item part number

Number of items being returned

Reason for the return

Once this information is received we will issue an RMA (Return Merchandise Authorization) number. Please make a copy for your records and include your RMA with the returned shipment.

We will provide you with a prepaid shipping label. The cost of shipping with then be deducted from the refunded credit amount.

For questions or additional information regarding our return policy, feel free to contact us at sales@advantage-electronics.com or by phone at one of our locations.

Warranty

Advantage Electronics distributes products with manufacturers’ warranty. Troubleshooting information is generally readily available in product manuals or on manufacturers’ websites.

If you need to request missing pieces or replacement parts, warranty information, or additional assistance, please contact the product manufacturer directly.